Patient Satisfaction Survey- February 2019

The owners, management and staff would like to thank those patients who participated in our recent Patient Satisfaction Survey.

We were very pleased to see your ‘vote of confidence’ ( 83% Practice Service Overall and 92% Interpersonal Skills Overall). This pleased us that our patients are generally pleased with our practice service and care.

We value your feedback and the areas raised where we could improve are as below:

  • waiting times

  • being able to see your doctor of choice

  • amount of time for your consult

We will be discussing this as a team to see how we can improve these areas.

The Directors of Ratanui Medical Centre