enrolments

Enrolments are limited and are accepted on a case by case basis.

Ratanui Medical is a member of Total Healthcare Primary Health Organisation (PHO). The Government provides bulk funding to the PHO for the patients enrolled with that PHO affiliated with the medical provider you nominate. The funding is targeted to provide less expensive healthcare and direct access to a range of free services for those with special health needs. In order for our registered patients to have subsidised medical care and cheaper visits to the doctor, they must be “enrolled” via the PHO. A person can only be enrolled with one medical provider at any one time.

Download the enrolment form here.

View the Health Information Privacy Statement here.


+ HOW DO I ENROL?

Complete the Enrolment Form and return the original signed form to this practice with photo ID ie passport or birth certificate including drivers licence.

Parents can enrol and sign for children under 16 years of age. Children 16 years or over must sign their own form.

It is a Ministry of Health requirement that all patients provide an original signed enrolment form and provide for proof of identity documents.

+ HOW DO I ENROL ON SOMEONE ELSE’S BEHALF (OTHER THAN CHILDREN)?

In some circumstances you may sign for another person if for some reason they are unable to consent on their own behalf. This is referred to as Signed by Authority. An Authority is the legal right to sign for another person.

+ DO I QUALIFY FOR ENROLMENT?

To qualify to enrol, patients must meet the eligibility criteria and must reside in New Zealand permanently. This is defined as residing in New Zealand for at least 6 months of a year.

You qualify for enrolment if you:

  • Are a New Zealand Citizen (including those from the Cook Islands, Niue or Tokelau)
  • Hold a residence class visa
  • Australian citizen or permanent resident who has lived, or intends to live, in New Zealand for two years or more
  • Work visa holder eligible to be in New Zealand for two years or more
  • People aged 17 years or younger, in the care and control of an eligible parent, legal guardian, adopting parent or person applying to be their legal guardian
  • Interim visa holders

If your situation does not match any of the options listed above, you may still be eligible for a limited range of services in certain situations.

Please see the Ministry of Health website for further information.

+ WHAT SHOULD I DO IF I DON’T HAVE A PASSPORT OR A BIRTH CERTIFICATE?

New Zealand citizens can apply for a passport or request a copy of your birth certificate

OR

To check, if you are unsure or need proof of your residency status or have no ID or Visa documentation

Government’s Department of Internal Affairs page.

+ WHAT IF I DO NOT QUALIFY FOR ENROLMENT?

If you do not meet the enrolment criteria and wish to be a casual patient and attend this practice, please advise our receptionist. Casual patients consult fees are not subsidised and patients will have to pay the full consult fee.

+ How do I maintain my enrolment?

You may be asked to complete an enrolment form to update your details and include proof of eligibility by presenting your birth certificate or passport to inspect and record.

If an 'Enrolled' patient has not visited their doctor within 3 years, due to good health, they will need to update their enrolment to continue to be eligible for subsidised healthcare and, prevent their enrolment from expiring. If the enrolment expires, patients may be charged casual fees until an enrolment form is completed.

Please bear with us with our requests to fulfill this legal requirement that must be kept up to date.

+ What happens if I live mostly overseas?

To maintain eligibility of enrolment, patients must provide proof of New Zealand citizenship or appropriate visas and, must be residing in New Zealand for at least 6 months of the year.

Ministry of Health regulations require patients to disenrol if they are living overseas permanently. While residing overseas, if a patient returns for a short visit to see their doctor, they may be charged casual fees.

If the patient returns to New Zealand permanently, they are required to re-enrol by completing an enrolment form, to be eligible for subsidised healthcare.

If you plan to move overseas permanently, or long-term please advise our receptionist and you may collect your notes to take with you.View the Health Information Privacy Statement here.

+ What happens if I plan to move overseas permanently?

If you plan to move overseas permanently, or long-term please advise our receptionist and you may collect your notes to take with you.